Dr. Janine Hagen
Research Assistant
Institute for Digital Management and New Media
Office address:
Ludwigstr. 28, VG
80539 Munich
Office hours:
on appointment
Postal address:
Geschwister-Scholl-Platz 1
80539 Munich
Further Information
Curriculum Vitae
Work experience:
- Research assistant and doctoral candidate at the Institute for Digital Management and New Media (2019-2022)
- Director Customer Experience at TAILORIT GmbH, Düsseldorf (2017-2019)
- Manager Omnichannel at Peek & Cloppenburg KG, Düsseldorf (2015-2017)
- Senior Consultant at Capgemini Consulting, Köln (2012-2015)
- Various internships and a traineeship in retail, e.g. Douglas Holding AG Hagen, Peek & Cloppenburg KG Düsseldorf, ALDI GmbH & Co. KG Langenfeld
Education:
- M.Sc. and B.Sc. Business Administration at Heinrich-Heine-University of Düsseldorf
- Master thesis about „Customer Retaliation “
- Studies abroad at the University of California, Berkeley (USA)
- High school: Dietrich-Bonhoeffer-Gymnasium Ratingen